Electronic health records make it better -- until the power goes out

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On Tuesday, for about two hours Indianapolis' Methodist Hospital had to send incoming ambulances to other hospitals. Why? A power surge knocked out their computer system (bad design part 1), and patients' records had to be hand entered. They couldn't deal with the backlog (bad design part 2).

It looks more and more like electronic health records are going to work as well as electronic voting.

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